#Game stuck at 0% download

1 messages · Page 1 of 1 (latest)

mild sand
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I have been trying to download Minecraft for windows for 3 hours now, it is stuck at 0%, i might've tried every single method possible to fix the issue but I can't seem to find anything that will fix it. The time this happened to me last time, I had to reset my laptop to fix it.. please help me fix this issue cuz I don't seem to be able to fix it, everything seems to be extraordinarily fake online, please help me fix it.

safe marshBOT
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@mild sand Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

mild sand
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if i could send a picture of this I would but this seems astronomically annoying to me atp😭

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  1. This happened in pc version, I tried downloading Minecraft for windows but it doesn't work.. since 3hours now.
  2. I have already tried what I could find on the internet but everything seems to not work, it's still stuck at the same problem 0%.
  3. idk about error code but it's stuck at 0%
pulsar oasis
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What have you tried specifically?

mild sand
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If you could suggest me to try something, I would definitely do so.

pulsar oasis
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No, tell us what you actually tried.

Saying 'all from YouTube' doesn't tell us anything.

If you explain what you tried, that saves people suggesting things you've done already. and helps understand the issue more.

mild sand
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Okay

  1. I tried repairing and reseting both microsoft store & xvox
  2. I did the winsock thing and tried checking for troubleshoot in wifi (no trouble shoot was found)
  3. I, myself, tried checking my network speed and it came out to 56mbps (enough for the downloading of something)
  4. I can download stuff in Microsoft like i tried downloading whatsapp, and it was successfully downloaded but on the other hand when I try downloading from xbox, it doesn't work.
  5. I tried removing ipv6 from wifi, I did it already but that didn't work too.. it's still stuck at 0% download
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I don't know if all these are useless, but I hope I find something that will actually fix this issue

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And btw, i downloaded something in chrome, it downloaded successfully and also tried downloading SMTH in Microsoft Store, it did download there too. The problem only persists with xbox. ):

mild sand
# pulsar oasis *What* have you tried specifically?

I am out right now, I am sorry for the mention & being impatient, but I really want to know the fix to this because this has happened to me before in my laptop and I had to reset it then... am away from keyboard right now but if you could please suggest anything, i have tried everything I could find..

pulsar oasis
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I don't have a solution. I was just asking you to provide the information that the bot's questions asked for so other people may be able to help.

mild sand
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Okay, i hope they help cuz am really annoyed with the problem.. why does this keep happening omds man

rocky prairie
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Cancel the download restart your pc and start again

mild sand
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And sometimes it doesn't even allow me to cancel the game downloading

rocky prairie
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What download speed is your pc getting if you open up a browser and go to say speedtest.net

mild sand
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I already said that, i have good internet but it is still stuck in 0%

rocky prairie
mild sand
rocky prairie
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Sure I understand this from what you said. You still have an issue though so I would advise on running the test. That's up to you but I do not have anything else to add

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Dpending on your speed you could maybe try manual DNS but you want to test your speed and ping to the sever ideally

mild sand
mild sand
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@rocky prairie 38.0 mbps in download and 36.5 in upload

rocky prairie
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Yeah I would mention about manual DNS and making sure your NAT is open. Other than that I not sure

mild sand
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This network speed is very slow, this is not the case usually..

rocky prairie
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I wouldn't say those speeds are slow but if you normally get faster I would reach out to your isp to see if there is an issue on the line. As to DNS I not sure on a pc

mild sand
mild sand
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Microsoft Store seems fine, my internet isn't the problem it seems as there's something wrong with dns i am guessing

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Doesn't work on xbox but whatever atleast it works on microsoft

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Dns works but it's very very slow