#Unlocking Microsoft Account

1 messages · Page 1 of 1 (latest)

pearl anchor
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Tried to sign up for the Marathon closed alpha and went to try to sign into my Xbox account on my pc for it but forget my password, so I tried my usual ones and eventually got it, but then it asked for a code from the authenication app, which also required authenication to log in, and after a struggle, it ended with my microsoft account getting locked, so I'm left unable to try to sign in, reset my password, or request any security codes. Does anyone know a possible solution instead of waiting the 24 hours to unlock?

scenic torrentBOT
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@pearl anchor Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

echo dune
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Due to failed attempts your account is locked for 24 hours. You need to wait then reset your password again in a few days

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The account is locked as a security messaure incase someone is trying to hack your account