#account hacked

1 messages · Page 1 of 1 (latest)

fossil charm
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Hello, my account named Terrestrial123 has been hacked and maybe the hacker has changed my email and pass. But i have bought minecraft from that account and I have the payment proofs and everything. So I would be highly obliged if u look into the matter and provide me with a solution.

civic helmBOT
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@fossil charm Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

fossil charm
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my account name is Terrestrial123

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i can provide u with my transaction id as well if need

rough silo
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we cannot help you with account issues in here

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you have to go through the official steps, in the above link