#internet issues

1 messages · Page 1 of 1 (latest)

viscid badge
#

my internet is really not working, but it is connecting fine to my tv. Xbox is saying that my nat type is unavialbe, moderate, or that the UPNP is unavailable. It also says that it cant connect to the dhcp server. what should I do? Ive tried restarting both my modem and my xbox multiple times, and ive tried forgetting and reloginning into the modem on my xbox. Nothing works. Any Ideas?

neon echoBOT
#

@viscid badge Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.