#Error 3102

1 messages · Page 1 of 1 (latest)

minor bridge
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I’m starting up my Xbox and it just stays on “preparing console” screen. I do the other start up so I can troubleshoot and factory reset it but after i do that it just goes back to preparing console. I tried unplugging for a few minutes and then starting it up as well. Any help?

iron ginkgoBOT
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@minor bridge Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
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minor bridge
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It’s Xbox 1s or 1 x I don’t know which one