#Pfp issue

1 messages · Page 1 of 1 (latest)

vital lodge
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On my alt account I’ve been trying to change my pfp over and over agin on the Xbox app but it won’t let me. It’s appropriate. And I can change the pfp if it’s an Xbox one from the given picture but none of mine.

tall ruinBOT
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@vital lodge Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

foggy aurora
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Only thing we can do it’s to wait bro

vital lodge
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Oh ok I was confused cause I could do it yesterday

foggy aurora
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Same

calm slate
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You have to use the Xbox app on mobile if you want a custom pfp

foggy aurora