Before the chapter 2 remix update the game has worked fine on my series s, and then it randomly would freeze then crash on the loading screen. Every other game has no issues. Ive updated the game, redownloaded it, and at one point i had formatted my console and redownloaded fortnite with a new account, and nothing. I took it to a repair shop to see if the consoles the issue but they said he saw nothing wrong with it. Fortnite works on cloud gaming on other devices and it works on other platforms. I’ve contacted xbox and epic games support a lot over the months but nothing came out of them. Can anybody suggest what might be the problem?
#Fortnite hasnt been working since november.
oak fractal
minor dockBOT
@oak fractal Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.
To help us help you, make sure to answer:
- What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
- **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
- Have you searched the error code or for similar problems? (Tell us what you found.)
If you don’t answer these, you might not get a response.
short lance
You should try to completely reset the console
that has worked for me atleastz
@oak fractal
oak fractal
Iike I said I completely reset and wiped and logged onto a new account instead of my main but still no results
lament pulsar
mine used to do this, it stopped on its on from what i remember but what u should do is full shutdown then power cycle it. This might work