#Retrieve a card code
1 messages · Page 1 of 1 (latest)
@full storm Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
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Where did you buy it? The Xbox store?
I bought it on the Xbox website
try looking in your rubbish
or spam section
u bought digital yes?
Usually things you buy will go to the game directly, but you need to launch it on an Xbox to claim.
Launch the game on Xbox
check where
Isn't it a free game?
yes
Then you don't need Game Pass
it tell me play with gamepass
yes
Free to play games don't require Game Pass to play online.
Well, if you can't launch the game, contact Support and see if they will refund.
how
what i have to say ?
That you bought a code for currency you can't claim because you aren't able to access the game on Xbox.
But keep in mind, currency usually can't be refunded.
I said that already.
Why we can't send pictures?
📝 The ability to use images, react, and use stickers and emoji from other servers is disabled by default for new users. This privilege is granted to users who have the explorer role, which they receive once they have demonstrated they follow the rules and been an active member of the server. Being an active member will also grant access the giveaways channel, where we host giveaways for people who have spare codes they want to give out.
I don't care about giveaway
It still answers your question though.
Yeah
i lost 50 euros because i bought valorant points but they are on console and i don't have xbox series