#Problem with Game Pass subscription

1 messages · Page 1 of 1 (latest)

kind crypt
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I have a problem with the gift code redemption site on Xbox mobile. When I register the subscription code for the game pass and complete everything, it tells me to add a card. When I add it, it tells me to verify all the fields, and I actually verified it. I changed the card, but it didn’t work. XboxOneBW

patent orbitBOT
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@kind crypt Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

kind crypt
kind crypt
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It has been fixed.