#Xbox is turning on, but not working

1 messages · Page 1 of 1 (latest)

inland thunder
#

Im having a issue with my xbox as im turning it on but Its not working at all, I checked the HDMI's and even switched them and put them in my laptop to ensure there were no issues with them, recently I have dropped my xbox ( which I did countless times ) but this has never happened before can anyone please help me?

low turretBOT
#

@inland thunder Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

lethal marlin
inland thunder
#

but sadly it didn't help 😭

#

just now I checked it, and I noticed that the black part for the HDMI, had these gold parts showing

#

and one of them was bent down really far

#

should i take it to get repaired or do I figure out a way to fix it