#Series s not connecting to 5g WiFi

1 messages · Page 1 of 1 (latest)

deft pine
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I just bought a brand new series s and it doesn’t connect to 5g but it connects to 2.4g what to do?

chrome bronzeBOT
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@deft pine Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
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  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
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open bay
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if your router support dual brand then it connect to the best band automatically.

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In other words its working as it should.

deft pine
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What is dual brand

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Can i dm you? Boss

open bay
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you don't need to dm me were chatting here

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You clearly do not understand how networks work but anyhow, there is no issue here your Xbox is connected and is working how it should be,

deft pine
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It connetc only to 2g network

open bay
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yes

deft pine
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Not 5ghz

open bay
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yes

deft pine
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All other devices connect to 5ghz

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Except the xbox

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Isnt 5ghz faster than 2ghz

open bay
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If your router supports dual band then it connect to the best band automatically.

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faster is not always better.

deft pine
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Okk

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So nothing is wrong w my xbox?

open bay
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correct

deft pine
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Whenevrr i type in my password for the 5g it says network or password is incorrect

open bay
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then contact your network admin

deft pine
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Oh

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But you said its dual band

open bay
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no, I didnt say that

deft pine
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How do ik if its a dual band?

open bay
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the specifications

deft pine
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How do i check that