#External Storage

1 messages · Page 1 of 1 (latest)

latent meadow
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I've had this 2 TB external storage for my xbox since I got it, but suddenly it just stopped, and it won't connect properly back to the xbox, causing all games in it to go with aswell. What do I do to get this storage to connect properly again?

rain jackalBOT
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@latent meadow Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
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  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
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pastel heron
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Check the wire, check the connection. If you don’t have other Xbox or cable to test, you can try a pc. Data won’t read the same on pc, but pc should see it as a USB storage.

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But before all that testing, try restarting your Xbox first.

latent meadow
pastel heron
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Yeah, if you tested with a different cable and Xbox, HDD is most likely dead.