#why isn't my account xbox connected to any xbox?

1 messages · Page 1 of 1 (latest)

ruby topaz
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In Xbox One and series s i'm into my account and yet in Xbox app It Say i don't have any console connected to, and in my console when i put screenshot, see all, Xbox network nothing appear and that's the main problem i can't see my screenshot

glossy hollowBOT
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@ruby topaz Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

pine lilyBOT
#

@ruby topaz Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

ruby topaz
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I found out that if i go into Microsoft than It show and Say that my console are connected to my account

winged siren
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there not the same thing

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when you look at your microsoft account its showing your console connected meaning your account is on the console .

When you look in the xbox app this is for streaming (remote play) if you want to set your console up in the app then you can choose this option and this will let you use remote play and download games from your app to the console.

ruby topaz