#Don't know how to get my items
1 messages · Page 1 of 1 (latest)
@torn wasp Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.
To help us help you, make sure to answer:
- What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
- **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
- Have you searched the error code or for similar problems? (Tell us what you found.)
If you don’t answer these, you might not get a response.
@torn wasp Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.
To help us help you, make sure to answer:
- What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
- **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
- Have you searched the error code or for similar problems? (Tell us what you found.)
If you don’t answer these, you might not get a response.
Where did you get the code from?
What platform was the code for?
Which platform(s) have you accessed the game on since redeeming the code?
I bought the code from a 3rd party site
I use it frequently I'm pretty sure it's safe
It was for xbox
I've only accessed my Xbox series s since buying it
Go to https://account.microsoft.com/billing/orders - does this show that you have redeemed currency there?
Yh it does
Okay. Try rebooting the console and check the game again.
If still nothing, wait a few hours and check again. If still nothing, contact Support.
Ite