#Problems with headphone sound

1 messages · Page 1 of 1 (latest)

twilit bridge
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I connected the Razer Blackshark v2 Pro headphones (not Xbox Licensed) to my controller today. I used a 3.5mm jack cable for this as recommended, on the xbox it shows me seemingly that the headphones are connected but I can't hear any sounds. I tried updating the controller, console and nothing. Does anyone know what this is caused by? And can I do something about it or simply these headphones without an xbox license will not work even by connecting directly by cable to the controller?

reef patrolBOT
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@twilit bridge Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
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