#Ms rewards

1 messages · Page 1 of 1 (latest)

slate salmon
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so ms rewards reimbursed me for the points i couldn't earn from xbox for the past TWO WEEKS but it's not fixed yet crashwhat after i played tens of games and that game pass monthly pack only counted far cry and solitaire.

the email was basically here u go u got ur points but we can't figure out how to solve ur issue u need to send screenshots to help us (what screenshots exactly this doesn't make sense)

opaque palmBOT
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@slate salmon Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
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wind roost
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It's reasonably common for quests not to unlock sometimes. You need to work with support and share the screenshot and details. We can't fix it for you. But make sure your following the small print you need to play for 15 mins each day and the game hasn't to be on gamepass

slate salmon
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I'm not new to this i know it's 15mins and I'm at about 30 games none worked, not only that none of the game pass quests are counting even those play a game on console/ play a game on pc.
screenshots of what?? this is a situation where u can't really provide anything except a ss of the xbox app saying quest not completed " yeah duh it's not " this is ridiculous alot on reddit are experiencing similar issues

wind roost
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I didn't say you were new to it and how would I know. Anyhow as I said yes it's fairly common issue. You need to contact Microsoft rewards support with the screenshot maybe ask them if your unsure..