#Unable to access games via Xbox app

1 messages · Page 1 of 1 (latest)

sturdy dragonBOT
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@marble flame Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

marble flame
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any game i try to sign into logs me out of the xbox app and tells me im not connected to the internet

indigo pond
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Unable to access games via Xbox app

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Do not make offers like that to get support.

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Your post has been edited to remove that.

marble flame
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well im just wanna play a game already

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xbox support doesnt help

indigo pond
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If you want support, answer the questions posted by the bot above and provide some useful information. That will help people to help you.

marble flame
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ive dont as much as i can to fix it, and tried to search for days for a solution.

indigo pond
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What have you done? You need to be specific so that people don't waste time suggesting things you've already tried.

marble flame
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too many to remember tbh

indigo pond
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Then don't expect to get help if you won't provide useful details.

marble flame
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someoen might know a solution already that has had the problem before