#Problem with the Region, and Canceling of Xbox Game pass Core

1 messages · Page 1 of 1 (latest)

chrome rampart
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Hi, about a year and a half ago, I activated the Xbox Gamepass Core subscription, after that, I forgot about it. Today I decided to buy an Ultimatum, but in the end I can't cancel the Core subscription, and I also get the message "change the region where you used the subscription". In principle, I can do it, but I can't figure out in which region I introduced the Core subscription. Does anyone know how to find out in which region?

ruby anchorBOT
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@chrome rampart Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

chrome rampart
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I tried to change regions, and activate ultimate, but it said “change region.”

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I’m buy Gamepass Core by a code

simple wyvern
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Your region needs to be set where you actually live. Using a different region is considered marketplace fraud.

chrome rampart