#Can't play game pass title with active subscription

1 messages · Page 1 of 1 (latest)

noble sandal
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When I try to launch Avowed, I get error saying that I don't own the game. Error code: 0x803f8001

plucky havenBOT
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@noble sandal Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

quasi egret
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verify if u r signed into the same acct that has game pass also what tier of game pass do u have?

noble sandal
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I played it yesterday and it worked just fine

high light
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Check to make sure your signed into the xbox app and the microsoft store with the right and same account.

Check that your membership is active at account.microsoft.com

high light
noble sandal
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mind if i send you a screenshot?

high light
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you can upload a screenshot to a site and share it here but have advised what i can

noble sandal
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I guess I won't be playing it today lmao

high light
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you need to follow the steps above.