#Slow download speeds

1 messages · Page 1 of 1 (latest)

hazy mango
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I have tried to download an update file for a game (20gb) at 09:00am this morning. It’s now 14:30 and it’s not even half way. When I have completed a network test it says it’s fine and the download speed is 43mps. Also we have a PS5 in the house and the same update file downloaded on that in 20 minutes so it’s not the network it’s the Xbox

green sedgeBOT
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@hazy mango Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
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hazy mango
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Xbox series X