#Can't get the things I need with my Gift Card even though I have the money put into the account!

1 messages · Page 1 of 1 (latest)

jade orioleBOT
#

@brittle loom Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

unreal osprey
#

Oh so you have the same issue as me-
I’m assuming I might not be the one to have this problem

brittle loom
#

Apparently It's mandatory for the billing address but it won't press charges unless a credit card is attached to the account.