Xbox 360 Disc Repeatedly Stops Downloading At 37%

[timber arrow]

Each time I try downloading my COD Ghosts disc onto my Xbox 360, I can hear the disc just suddenly stop moving inside my console and it says the disc is unreadable. It KEEPS happening at 37%! I’ve tried downloading the disc 10 times but to no avail. What can i do to fix this? My disc is clean, recently wiped down, and no major scratches.

[whole void]

@timber arrow Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
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[timber arrow]

I have a video showing this happening which I could show in DMs since I do not have permission to post it here.

[hasty shuttle]

Cancel download. Use mobile app to download ghost. Use disc as a play disc

[timber arrow]

i can’t log into my xbox account on phone because i lost the password to the email long time ago

[hasty shuttle]

That is the cheapest and easiest option. The only other thing is to check if other discs work or use another 360 to see if disc drive work. If ur 360 disc drive dont worku either need to have it repaired or replaced

[timber arrow]

If i was to somehow fully recover my account, would it still let me do this after the Xbox 360 server shutdown?

I’m not as tech savvy so i wouldn’t know if server shutdown stuff effects anything like this at all

[hasty shuttle]

Ghosts is bc so u will be able to do it

[timber arrow]

ohhhh ok that makes sense

[hasty shuttle]

Only affects any non bc game to be downloaded via mobile app

[timber arrow]

xbox account regardless if it’s 360 or One it’ll still let me log in regardless on the app tho right

[hasty shuttle]

Yes.

[timber arrow]

oh perfect

thank you

[hasty shuttle]

If u have a xb1 or series console u could try sticking in the ghosts game disc and try it

[timber arrow]

i only have a 360 so this is my only hope

thank u for the help

[hasty shuttle]

Np

[weak cedar]

Um, be aware that installing via the mobile app doesn’t work on 360. It’s only for Xbox One and later

[hasty shuttle]

Oh didnt realize

[marsh grove]

Assuming they mean if the game is being installed from the disc then it’s either the disc is scratched or the consoles disc drive is having issues