#my xbox disc just wont work

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normal crystal
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so i uninstalled lego star wars the skywalker saga well recently i wanted to re install it and when i try to it keeps on stopping at 38.9% i have tried cleaning the disc i have tried doing a hard reset on the xbox i have tried installing it offline i have tried resetting my persistent storage no has worked and i probably triple checked the disc by now and it is fine nothing is wrong other then like a couple scratch and even those was light ones that i was able to clean please does any you guys have another methods that might work and for someone it keeps on saying installation stopped and then starts trying to install again and for someone it doesn't recognize the disc kinda cause i cant go to the store and install with the disc in my xbox

rose radishBOT
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@normal crystal Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

quaint cargo
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try remotely installing the game from the xbox app on mobile

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you will still need the disc in to play but should help with the installation.

normal crystal
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thank you so much