Internet issues on xbox x

[wooden radish]

The internet on my xbox x has been cutting out for 2 months now even though the connection is perfectly fine on every other device the internet on the xbox is perfectly fine when i test it ive restarted the router 6times theres no updates for my console available. Would anyone be able to help me

Idk what tag to use lol

[wraith wharf]

@wooden radish Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

• What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
• **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
• Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

[wooden radish]

Idk what a insider ring is there shows no error code that i am aware of ive tried contacting the xbox support that didnt work ( for sum reason the every one i select is ai only) ive restarted my router checked every setting i think could be the problem