#Ι NEED IMMEDIATELY HELP NOW!!!!!!!!

1 messages · Page 1 of 1 (latest)

unkempt python
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I have made an subscription for game pass standart with 1€. At 6/2/2025 my subscription ended and xbox made a purchase for xbox game pass standart automatically again for 12.99€. How can i cancel the subscription and how to get a refund on this please someone

thorny turretBOT
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@unkempt python Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

last totem
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you need to contact support for refund and billing support.

unkempt python
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I just canceled my subscription

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And this happened

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@last totem can u add me to show u please

last totem
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no.

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i can't help with billing issues.