#Signin and report taking too long to open so I can't use them

1 messages · Page 1 of 1 (latest)

neat tundra
#

Hello, I'm on my Xbox one and I turn it on like every other day, once I select my profile I realize it's taking too long for it to signin but I don't mind until after like 20 minutes it says that signin took too long to respond so I don't have an account connected, when I try to report the problem the same happens with the Xbox Report so now I can't play any games (no account logged) and can't even contact support since the report takes too long as well, the strange part is that I can open every game I tried so I'm genuinely confused with what the issue might be, if anyone can help I'd be more than grateful, I tried to unplug and plug it back and I'll now try take the console to a friend's house to check if it's some issue on my house or something.

humble rainBOT
#

@neat tundra Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

neat tundra
#

Update, it worked at my friend's house with extremely fast speed (compared to the usual) back to my place it works but with a slower speed than normal