I'm wondering if this is a hardware failure?
#Hardware failure? GPU?
torn tendon
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torn tendon
Examples of my issue
Only started when I started playing Division 2
I tried re-downloading the game twice. I factory reset my console. I changed HDMI. I changed HDMI ports.
I'm on a series X. I've only had it for a few months and only played it a couple times.
gaunt wigeon
Just looks like the map didn’t load correctly
torn tendon
Just looks like the map didn’t load correctly
Doesn't load at all. Like ever. No matter how many times I re-download. On Divsion 1 it's a more notice graphical artifacting.
dusky gull
Have you tried cleaning your mac address ? also have you cleaned the xbox cache ? i am on the same console and play D2, are you gaming on a TV or Monitor ? did you buy the console new or secondhand, no home is dust free it may need to be cleaned out, buy a can of air ! as it may have overheated, i do not think its the mac address but i included that as well, i have seen this black squares before but few years ago
Hold on does it only happen on this game ?
dusky gull
did you delete the save file from your profile as well, because without removing that the problem may still be there
muted crypt
Have you tried cleaning your mac address ? also have you cleaned the xbox cache ...
Network settings, including mac addresses, have nothing to do with graphic issues in Divisiin 2
dusky gull
thats why i asked last is it only in that game, was starting to think something else, low internet bandwidth sorry me wrong on the mac address
gaunt wigeon
https://imgur.com/a/QN3dSvj
Yes. That’s looking like hardware failure, but might not be gpu, storage maybe? Where is the game installed, any other games doing the video artifact?
torn tendon
Yes. That’s looking like hardware failure, but might not be gpu, storage maybe? ...
yes other games are doing it. Theyre installed on the normal harddrive
torn tendon
Have you tried cleaning your mac address ? also have you cleaned the xbox cache ...
brand new console from amazon. monitor, ive cleaned the cache, deleted local files. Redownloaded the game and factory reset the console.
torn tendon
Hold on does it only happen on this game ?
it happens on every game now
dusky gull
Should be covered by xbox, i always take extra cover on amazom when it runs out of the 12months cover turn around on xbox normal pretty fast my repairs been good from xbox
gaunt wigeon
yes other games are doing it. Theyre installed on the normal harddrive
Normal HDD as in external storage? Try reinstalling the game into the internal storage.
dusky gull
have you tried it on the tv ?
torn tendon
Normal HDD as in external storage? Try reinstalling the game into the internal ...
no no, im using the internal one
torn tendon
have you tried it on the tv ?
dont own one
dusky gull
ok no close friends just to try it
torn tendon
ok no close friends just to try it
sadly no
dusky gull
i use a benq 4k monitor instead of my oled lol
gaunt wigeon
The video recording, is it capture on the Xbox or external card?
dusky gull
? have you calibrated the HDR settings
so just last night while on car x drift i had a shader problem on a white zone on the road surface i did the hard rest and it cleared it..
torn tendon
The video recording, is it capture on the Xbox or external card?
on the xbox
torn tendon
? have you calibrated the HDR settings
my monitor doesnt support HDR
dusky gull
right ok then mmm wonder if this would cause it
need more advice is there anyone here to can the hdr be turned off on the series x ?
ok just googled it
Yes, you can turn off HDR on an Xbox Series X by navigating to your console settings, then going to "TV and display options," and within the "Video modes" section, you can disable the HDR setting if your TV supports it
try that other than that send it to xbox
gaunt wigeon
on the xbox
I recommend returning it or sending it for repair. https://support.xbox.com/en-US/help/hardware-network/warranty-service/getting-your-product-serviced