#Cant sign in into Xbox app on PC

1 messages · Page 1 of 1 (latest)

hollow roost
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I've tried reinstalling the app, resetting the app, and tried going to account.live to see what it said to do but nothing
We couldn't sign you in to Xbox Live. Sorry, something went wrong. Try again in a while. (0x80004005)
Oops, something went wrong. There is a problem with your Microsoft account. To fix this, sign in to account.live.com from a browser.

pine drumBOT
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@hollow roost Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

hollow roost
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Every time I try to exit out of the error code and account live tabs it reappears and resets the xbox app to the homepage

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Theres no info on the error code for pc on the xbox website

pine sparrow
hollow roost
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Ive already tried the repair tool

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and setting the time to automatic did nothing

pine sparrow
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When exactly are you getting the error. When booting up the app, trying to download a game, launching a game...?

hollow roost
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When booting the app

pine sparrow
hollow roost
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Im on windows 11 does that matter?

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Also separate topic, but can i play a steam bought game with the same stuff i have on my xbox series s?

pine sparrow
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It's the same for Windows 10 and 11, I'm on 11 myself. That doesn't matter.
You can't cross-buy games between Steam and Xbox, no. Some games may offer cross-progression between platforms, but that's rare.

hollow roost
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Cross-progression is what im talking about

pine sparrow
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It depends on the game. Some games do offer it, like Cyberpunk 2077 and Various new Ubisoft titles. But it's rather rare and it will also not sync achievements in those cases.

hollow roost
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Still no luck with the website you gave me