I’m trying to reset my password but I can’t because every number sent to my email or phone was somehow wrong and I have to wait until tomorrow which means I can’t access ANYTHING Microsoft related, I can’t access the app either for my work. What can I do? I’m getting really ticked off
#Account issues
rapid blade
pallid spokeBOT
@rapid blade Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.
To help us help you, make sure to answer:
- What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
- **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
- Have you searched the error code or for similar problems? (Tell us what you found.)
If you don’t answer these, you might not get a response.
rapid blade
Nothing helped and all attempts has failed
Attempted a password reset and it has failed
violet pike
Sounds like you might need to contact official support if the password reset system isn’t working for you
rapid blade
Like, it said I’d have to wait until tomorrow because I requested too many codes yet all the ones I got were wrong
So I can’t log in at all to get a call or even chat with support aside from the bot that gives me a standard FAQ
violet pike
You can create a temporary account to contact support. This is outlined in the official support docs on “how to contact support if you can’t access your account”
rapid blade
I must’ve missed that one
I can’t find the option to have them call me, I’ve looked at all options
violet pike
please start your own post for your separate issue.
Do not hijack someone else's post
lofty socket
please start your own post for your separate issue.
Ok my apologies
rapid blade
You can create a temporary account to contact support. This is outlined in the o...
What’s the support number? Nothing on the website is helping and neither email “alias” is working
violet pike
The support site is the only way to contact them.
There is no direct phone number or email addrsss.
Certain issues have a “call me back” option when you go through the little support wizard thing.
rapid blade
Ugh
Because neither email “alias” works, not even my own phone number so I technically “lost” my account
So what’s one example that WOULD have a call back option? I may use that to piggy back for my issue, you just gave me a good idea that may work
violet pike
Just click through the options on the support site that seem relevant. I don’t know what they are.