#Pc GamePass doesnt work

1 messages · Page 1 of 1 (latest)

tawny compass
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I just got 1 month game pass and redeemed it and it says in xbox app i doesnt have it

sour vigilBOT
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@tawny compass Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

tawny compass
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I redeemed to code its all working and it says its redeemed on website and then i opened xbox app, logged in and it doesnt show me i have it

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it says i gotta buy it again

slow epoch
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Are you sure you redeemed the code on the correct account

tawny compass
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and are you sure it's pc GamePass you redeemed

tawny compass
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😭

tawny compass
tawny compass
slow epoch
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Sometimes can take a bit of time for you to get access to the perks but otherwise you’ll probably need to ask Xbox support