Hello, I have been struggling with this problem for awhile now and I am hoping someone can help me. It’s regarding the Xbox 360 and Xbox live. Every time I try to log into my Xbox live account on 360, it shows an error code. I always get the error code 8015D002. I just want to get into my live account again. (It’s been a few months of me trying to figure out how to fix it by watching YouTube etc, but I don’t know what is wrong. Someone please help 🙂
#Xbox 360 Sign In to Xbox Live Issue
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@spiral abyss Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.
To help us help you, make sure to answer:
- What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
- **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
- Have you searched the error code or for similar problems? (Tell us what you found.)
If you don’t answer these, you might not get a response.
Do you use 2 step Verification on your account?
if you google the error code it will tell you what it means and how too fix it.
https://support.xbox.com/en-US/help/errors/xbox-360/error-code-8015d002
Hi, so I managed to get into my account. Only issue is that when I go into it the next day it shows the same error (8015D002)/sign in screen. Please help.