I can't update my controller firmwear on my Xbox 1 like it won't give me the option and I can't hear through my headset anymore.
#Need help with Xbox 1
fiery rain
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paper swallow
Did it show a screen saying. that you need to update your firmware?
fiery rain
No but its the only thing I haven't done bc I can't hear anything but the in game vc on my headaet
Headset
paper swallow
okay, then it has nothing to do with the firmware. you should pretty much never upgrade device firmware unless you're told to
you probably just need to use the chat mixer
fiery rain
I tried to change that stuff it won't let me that's why idk what ells to do
paper swallow
if it is all greyed out then the xbox doesn't think you have a full stereo headset/mic combo.
try unplugging and replugging it.
try a different headset.
try a different controller.