#Xbox One S

1 messages · Page 1 of 1 (latest)

urban portal
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My xbox one S was working fine earlier, i get back home and the plug is half unplugged and now my xbox isnt working. it turned on weirdly and told me to troubleshoot. then it booted up and didnt show me the screen after the initial xbox logo and now it wont even show me any video output or audio it just turns on.

ripe furnaceBOT
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@urban portal Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
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  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

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tulip furnace
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did you firmly re-connect the power?

urban portal
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yeah so the xbox is on, its just not actually doing anything. no power to the screen, the light stays on and thats it

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it came up with "troubleshooting"

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then crashed and then showed me the startup screen