#Xbox Remote Play

1 messages · Page 1 of 1 (latest)

worthy kelp
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Hi, I have been playing for months on Xbox Remote Play on my Laptop (Windows 11), and now I keep getting “Check Your Network Connection. We found your console but can’t connect. Try from a different WiFi or mobile network.”

I tried on my mobile phone and it work just fine with my LTE, but not on the WiFi. What could be the problem?

jolly canopyBOT
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@worthy kelp Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.