#Controller

1 messages · Page 1 of 1 (latest)

rocky tusk
#

I have a new xbox controller which im trying to connect to my xbox 1 that I bought almost 10 hears ago now, but it isnt working so now im really lost 🙂.

marble zenithBOT
#

@rocky tusk Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

graceful oxide
#

And what's happening when you try to connect it? What have you tried?

rocky tusk
#

Ive tried connecting it like by pressing the button on my xbox and when it flashes i also press the button on my controller but it doesnt connect anyways, they both start flashing but dont connect in the end, indicating by the vibration on the controller

graceful oxide
#

Use a USB cable to connect it

rocky tusk
#

Usb - usbc?

graceful oxide
#

Whichever one fits in the controller and console.

rocky tusk
#

Okay thank you, will that most likely work?

graceful oxide
#

Might do. But the sync method should also work. Just try it and find out.

rocky tusk
#

Okay thank you ill let you lnow

#

the cables in

#

do i do the same method by pressing the buttons this time?

graceful oxide
#

No

rocky tusk
#

it worked thank you for your help