Hey I’ve been trying to redeem some of my Microsoft points to purchase some mine coins, but every time I purchase them I don’t receive them. It’s not even removing my points. I have tried resetting my console and repurchasing many times.
#Xbox rewards issue
hazy musk
pastel minnowBOT
@hazy musk Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.
To help us help you, make sure to answer:
- What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
- **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
- Have you searched the error code or for similar problems? (Tell us what you found.)
If you don’t answer these, you might not get a response.
rough belfry
check your email for an order conformation
Otherwise contact rewards support https://rewards.bing.com/support