I've tried multiple charger cables, which I've used and have worked before, that now don't. When I plug the USB-c into my controller, it vibrates, but doesn't light up. I'm using Windows 11. Any advice?
#Cant connect my Series S controller to PC using a cable
ebon cloud
tropic frostBOT
@ebon cloud Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.
To help us help you, make sure to answer:
- What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
- **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
- Have you searched the error code or for similar problems? (Tell us what you found.)
If you don’t answer these, you might not get a response.
crude ginkgo
You need a cable that can transmit data, not just charge.
First check if you have any other device (headphones, mobile, hard drive, etc.) with which you can check the cables that allow data to be transmitted to the computer.
Once you have verified that this cable allows data to be transmitted, try connecting it to another computer, console or devices along with that controller to check if it is a problem with the controller or a specific configuration of your computer.
Also check if the controller turns on using batteries.
With Windows 11 it should not be necessary to configure anything, I have looked at a mini n100 PC that I do not use to play but I have the xbox app installed, I have connected the xbox controller for the first time with a functional cable, its light has come on and I have been able to navigate the start menu without problems.