#Cant play any games or app

1 messages · Page 1 of 1 (latest)

hard oyster
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So when i try to open a game or app it give me a error mesage saying im offline. But im not.

low ledgeBOT
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@hard oyster Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

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hard oyster
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I tried reseting the console but didnt work

potent pewter
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if you can give the error message, that could help for diagnose

shut bay
hard oyster
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I tried reseting it but didnt work

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I will try to do a factory reset maybe that will help

hard oyster
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Thank you but i solved the problem