Hello! A friend of mine was issued a two day ban on his XBOX account but says there is no details listed for why. He asked me for help because he has never dealt with this before so I figured this would be the best place since you cant directly contact the enforcement team. I can provide his gamertag/account info. He also provided me a screenshot of what he sees on his end.
#Enforcement Question
solemn karma
white hatchBOT
@solemn karma Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.
To help us help you, make sure to answer:
- What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
- **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
- Have you searched the error code or for similar problems? (Tell us what you found.)
If you don’t answer these, you might not get a response.
Nobody here is able to assist with Enforcement actions. Follow the link provided in the Enforcement message or at https://support.xbox.com/help/family-online-safety/enforcement/enforcement-strike-system-faq for more information or assistance, including information on how to submit a case review.
Additional information about enforcement, how to file a report against another player, etc, can be read about here: https://support.xbox.com/help/friends-social-activity/browse#enforcement