#Game not appearing to be owned

1 messages · Page 1 of 1 (latest)

gloomy tundra
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I have recently gifted my alt account on the same Xbox Warhammer: Boltgun and in the store it says i am able to install it and redownload it but when I go to my library it doesn't show up. this is happening for all my devices, Xbox, pc and phone the game will not show up in my alt accounts library. I have attempted to restart my Xbox and even factory reset it, but nothing seems to be working.

If anyone knows why I would be very grateful if you would tell me why this problem is occurring.

unkempt cryptBOT
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@gloomy tundra Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
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fleet ferry
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it wouldn't show on your other accounts library (unless you purchased the game for your alt account)

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You can use the home Xbox feature to share games on your home console but this does not mean the other account owns them.

my advise would be to have one account and use that account on all devices. Having more than one account will end in tears,

gloomy tundra
edgy snow
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Libraries? It’ll only show on the account that owns the game. Xbox Home shares on that Xbox, not everywhere that has accounts connected.

gloomy tundra
hallow minnow
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Can you play the game?