#Wired connection won’t work

1 messages · Page 1 of 1 (latest)

random heath
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I just got me a Ethernet cable but it won’t work.it says I am connected but it also says I don’t have any service.as I repeat is connected but it says that I have not services available

kindred raftBOT
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@random heath Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
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delicate moss
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Have you tried restarting the console?

random heath
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Yea

delicate moss
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Have you tried restarting the router?

random heath
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Yep

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I switch ports

delicate moss
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Have you tried searching up your problem on Google?

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Does the connection work if you use it wirelessly?

random heath
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And I did it

random heath
cedar spruce
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“Do some thing with dhcp”?? What thing did you do

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Does your console actually have an ip address

random heath
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Address

cedar spruce
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And what is the ip address

random heath
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Jesus

cedar spruce
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?

random heath
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I’m not dumb

cedar spruce
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Ok

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I was trying to help.
I wanted to confirm that your Xbox ip address even looked rational and not self assigned

random heath
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Can’t you like find my location with that

cedar spruce
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I don’t know what you “did a thing to dhcp” means either

random heath
cedar spruce
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Your public ip address can give a general area.
Your Xbox internal ip address gives no location information.

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I don’t care what your routers public ip address is. It is meaningless.

I wanted to know what the ip address that shows up on your Xbox is.

random heath
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I mean I would give it but like still I’m not taking any chances of being hacked