Xbox card not working
#Xbox card
fleet flame
twin sequoiaBOT
@fleet flame Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.
To help us help you, make sure to answer:
- What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
- **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
- Have you searched the error code or for similar problems? (Tell us what you found.)
If you don’t answer these, you might not get a response.
glossy widget
What kind of card? What do you mean by not working? What error are you seeing?
fleet flame
What kind of card? What do you mean by not working? What error are you seeing?
It’s a Xbox gift card
sage isle
is the gift card using the same currency as the country that u r living in
fleet flame
is the gift card using the same currency as the country that u r living in
Yeah should be
How can I tell
sage isle
check ur payment methods it will tell u what currecy its using
sage isle
also what exactly r u buying
fleet flame
also what exactly r u buying
I’m just putting it on my account thru the store
And I’m in US currency
sage isle
it is currency right?
glossy widget
You haven't actually said what error message you're seeing
sage isle
it should add the currency to ur ms acct
fleet flame
You haven't actually said what error message you're seeing
It’s saying I already used it now when I haven’t
I checked my balance and it’s still the same
glossy widget
Is that what it originally said? Or only saying it now?
Were you seeing an error when you first tried, or is "not working" just that it looked like it succeeded but didn't add money to your account?
This is why we ask questions before we try to help
fleet flame
So before it popped up a error with tons of writing should have taken a photo and now it’s saying it’s already redeemed
glossy widget
Without knowing what you originally saw it will be nearly impossible to tell what's going on.
Your best bet is probably to contact Xbox Support.
fleet flame
Now it’s saying this code wasn’t found
glossy widget
It's also possible that whoever sold you the code sold you something bad
sage isle
where did u buy it from?
fleet flame
where did u buy it from?
It’s from Christmas
So like Walmart or target
Maybe they didt active it
sage isle
usually those are trustworthy but foillowup with what Em said
sage isle
Maybe they didt active it
they have to activate the card once they buy it
glossy widget
I think you'd see something other than "already been redeemed" if it was simply not activating it.
But that doesn't mean someone didn't do something shady after activation
fleet flame
It says code wasn’t found try re entering it or contact seller then says invalid characters
sage isle
better contact xbox support as em said
fleet flame
How
sage isle
billing issues like this can only be handled by official xbox support
fleet flame
Can I call them