#Game refund issue

1 messages · Page 1 of 1 (latest)

ornate cloak
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I got refunded my game and got an email saying that it’s been processed and that I will have my money back in my account soon but it’s been an hour since I got that email and still haven’t received my money yet

ashen mauveBOT
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@ornate cloak Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
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cinder tree
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It can take upto 30 days for the refund to hit ur acct

sand forum
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I refunded a game 2 months ago and it took about a week to actually refund

ornate cloak
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Ohh cool

ornate cloak
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Will this be credits in my Xbox account or will the money go back to my bank account ?

worthy ginkgo
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Per the website you requested the refund from, it will go back to wherever it came from.

If you used a credit card or bank account it will go there, if you used an xbox gift card or xbox/microsoft balance it will go to xbox/microsoft balance.