#Epic account with xbox relinked and lost progress on game

1 messages · Page 1 of 1 (latest)

coral rover
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i have specifically asked for a relink of my account in epic games with the one on my xbox it got linked back and all of a sudden my progression in rocket league is ogne except the items they are still there but the other stuff isnt like the ranks and things like that. What could be the issue here? And how is it possible to solve this type of problem. I tried contacting epic but they give the answer to just link my account and its already correctly linked, as a matter of fact everything is shown but just not the in game progress

deft harborBOT
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@coral rover Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

steel verge
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Once you link an account that’s it, they are linked. You can’t change the linked accounts

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If you somehow managed to link two different epic accounts to one xboxn account I have no idea how that could have even been possible. But only epic would be able to undo that. (Which shouldn’t have even been possible)

coral rover
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since they could confirm my identity

steel verge
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They should help resolve the merge conflicts if they overrode the protections

coral rover
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weird thing is only my online progression is gone

coral rover