#Slow download speed on PC

1 messages · Page 1 of 1 (latest)

wide holly
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I have tried every possible solution, restarted router, modem, changed ethernet cable, used wireless, restarted pc, reinstalled xbox, reinstalled windows 11, used VPN, but this problem has been present since day 1, changed computers as well it is consistent on multiple cpus, and motherboards. I can't post screenshots for some reason but my donwload speed on Speed Test is 922Mbps Down, 250Mbps Up. and on xbox im stuck at 2.5MBps barely. i dont understand i cant download games anymore, whenever i download on steam I get consistent 700Mbps + Down

vague duneBOT
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@wide holly Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

shadow magnet
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If you go into Settings > Windows Update > Advanced options > Delivery Optimization, do you have any limits configured for download rates, either as fixed rates or percentages of available bandwidth? If so, disable the limits.

wide holly
shadow magnet
pseudo knoll
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please note that we do not recommend or support DM or VC-based support here, as it makes it difficult to monitor and protect from bad or malicious advice that sometimes comes up

shadow magnet
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Sorry, I was mistaken in thinking this account was already verified. Fixed. 🙂 @wide holly , if you are willing to grab some traces for us to take a closer look, please DM me so I can provide a way for you to share those traces.