#Xbox 360 on series x

1 messages · Page 1 of 1 (latest)

keen holly
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I just bought a Lego 360 game on my Xbox series x and it said to save any progress I need a profile but I don’t have one so what do I do

gusty terraceBOT
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@keen holly Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

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keen holly
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Is there a way to create a new profile

echo hare
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Then everything saves automatically

safe turret
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Go to Settings > System > Storage and clear your Xbox 360 storage. The next time you launch a 360 game it should automatically sign into your profile.

keen holly
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It doesn’t work, I did that and I relaunched it and it still says download profile

keen holly
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What should I do @safe turret

safe turret
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It rebooted?

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If you really cleared the save data it should have auto downloaded

keen holly
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Can I send u a vid of what I looks likes

amber iris
keen holly
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I put in my email then it takes me to password and I put in my Microsoft password but it says it’s incorrect but I’ve done it 100 times and it still won’t work it says “password has to be between 10-16 characters

safe turret
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So, if for whatever reason it doesn't auto download your profile... As Edmundo says, if you have 2FA enabled you need to use an app password, not your actual password. If you don't have 2FA enabled your password must be 16 characters or fewer - the Xbox 360 can't deal with longer ones.

keen holly
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So all I need to do is change my password 16 or less

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If it does work can I change my password back to what it was

keen holly
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@safe turret