#xbox seagate hard drive

1 messages · Page 1 of 1 (latest)

oak river
#

i have this xbox seagate hard drive. it used to work a couple months ago but i haven’t used both the xbox and hard drive since, when i connect it via usb to my xbox one it does the show the drive. i have a lot of games on here and need help asap please.

pale fogBOT
#

@oak river Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

oak river
#

I’ve tried connected it to my macbook and launched the toolbox from Seagate and it doesn’t show up in disk utility either but the system information recognizes it.

I have tried almost every troubleshooting tool and nothing has worked.

lofty cedar
#

You can’t connect an Xbox game drive to a computer.

#

If the drive is dying then it isn’t that big of a deal. All your games and game saves are in the cloud. You will just have to redownload to a new drive.

oak river
#

Thats the thing I bought the drive with the games on it

#

^ @lofty cedar

lofty cedar
#

that's not how it works

#

game licenses are connected to your account, not to a hard drive