#Help with network issue

1 messages · Page 1 of 1 (latest)

tired hemlock
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Hi guys, I need help. When I connect my Ethernet cable to the Xbox, it appears that it is connected but without internet. And with other devices, for example my laptop, I connect it and it gives me internet without any problem. Can someone help me?

solid nimbusBOT
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@tired hemlock Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

pine zinc
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what category of ethernet cable, and what wifi specs?

tired hemlock
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I already fixed it, thanks, it was the IP