#Problems opening different types of games and applications and unexpected crashes

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junior robin
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One day I turned on my Xbox as usual but it happened that it took longer than usual to log in, after waiting about 10 minutes I had to log in with my password, I did it normally but when I started nothing came out only a black screen, when I wanted to restart the Xbox the menu to turn off, restart or deactivate the controller did not come out, so I pressed the button that is on the Xbox to turn it off and turn it back on, then the green screen came out when it restarts but it takes a long time to start, when it turned on it took a long time to log in, after A few minutes and being able to see the home screen with my games I wanted to play fortnite but I get that the game is being prepared and that it will take a minute or two, after that I get that an error has occurred and to wait about a minute and try again, if it still does not work that select help for information. When I want to start fortnite I get the same thing and it doesn't start anything. On the other hand, the roblox does open but before it took a long time and an error came out, I kept trying until after several attempts I could open roblox, now it opens it normally but after playing for a while the screen freezes and I can't close the game, until it starts to move and be able to close it to open it again and play again. Another thing is that it doesn't open any application. I need urgent help please someone who can help me because I think it's a problem for a technician

blazing geyserBOT
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@junior robin Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
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