My Xbox is currently not allowing me to make any purchases. I have put my card and a gift card and still nothing. All it says is that the information is incorrect. I tried to put my PayPal as well yet still nothing. I triple checked everything and everything is correct. All of the information I put in to make purchases including my billing address is correct. I have purchased things elsewhere so I know my cards are not the issue.
#Not Able To Buy Anything
1 messages · Page 1 of 1 (latest)
@eager surge Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.
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- What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
- **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
- Have you searched the error code or for similar problems? (Tell us what you found.)
If you don’t answer these, you might not get a response.
Verify if console is set to payment country